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Richard
- Rate €21
- Response 1h
€21/h
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- Thesis
- Dissertation
Highly driven Sales and Marketing Strategist with 15 years of experience gives dissertation and thesis preparation lessons online in South Africa
- Thesis
- Dissertation
Lesson location
About Richard
Having worked on many large brands – with a strong focus on new business development, driving solid sales channel, strategy and intrinsic customer-service integration – Richard comes with a wealth of expertise that complements the Tongaat Hulett Starch business and client base.
Richard is a highly driven consultant, having taken on many key roles and responsibilities throughout his career. He is passionate about client service and management, as well as gaining a deeper understanding of what drives brands in a certain direction, how sales and marketing strategies fit in, and on defining strategies that make sense for the growth and development of brands and their respective products.
As a man in business, Richard has taken a sound role in mentoring and upskilling people that he works with – driving them to reach their full potential by capitalising on their individual knowledge, skills, values and attitudes.
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About the lesson
- Primary School
- Secondary School
- Post-Secondary Education
- +10
levels :
Primary School
Secondary School
Post-Secondary Education
1st year of Sixth Form
2nd year of Sixth Form
BTS
Adult education
Bachelor
Masters
Diplomgrad
Doctorate
Other
MBA
- English
All languages in which the lesson is available :
English
My teaching methodology is to make each training session as interactive as possible. I believe that interactive curriculum is more memorable. I use tactics such as role-playing and competitive quiz games. In my role as a new employee induction facilitator, I am responsible for training new customer service representatives and new staff members. When I first started, I noticed new customer service agents made many mistakes and forgot much of what they learned in their first weeks on the job. Instead of changing the curriculum, I changed the delivery. Now I choose trainees at random to role play as a customer and an agent in front of the rest of the class. I also end each session with a pop quiz and award small prizes to the trainee who answers the most questions correctly. By gamifying the experience, we’ve decreased mistakes and improved retention of training material.
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Rates
Rate
- €21
Pack rates
- 5 h: €105
- 10 h: €210
online
- €21/h
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